Warranty

Suzhou Snoofu Transmission Co., LTD  is a professional manufacturer of precision gearboxes. We offer a 20-month warranty on hollow rotary platform tables, planetary gearboxes and harmonic drives, effective from the date of shipment.
 
For quality-related issues, the customer must raise an objection within seven days of receipt of the goods. If no objection is raised within this period, the quality of the product


Warranty Coverage

The --Hollow rotary table is covered by a 12-months warranty on the complete unit and the complimentary matching sensing kit (including photocell, bracket, and screws) from the date of shipment.

Repair Options

--Depending on the specific problem, we may repair the unit or replace the entire machine.

--All hollow rotary table, and accessories used for replacement are new.

--If your accessory fails, we will supply you with a new one.

--Replacement components and accessories are covered by the remainder of the original 20-month warranty.

 

Planetary Gearbox

Warranty Coverage

--Planetary gearboxes are covered by a 12-months warranty on the entire unit and purchased accessories from the date of shipment.

Repair Options

--Depending on the specific problem, we may repair the unit or replace the entire machine.

--All planetary gearbox and accessories used for replacement are new.

--If your accessory fails, we will supply you with a new one.

--Replacement components and accessories are covered by the remainder of the original 12-months warranty.

 

Harmonic Drive

Warranty Coverage

--The entire Harmonic Drive and purchased accessories are covered by a 12-months warranty from the date of shipment.

Repair Options

--Depending on the specific problem, we may repair the unit or replace the entire machine.

--All harmonic drive, and accessories used for replacement are new.

--If your accessory fails, we will supply you with a new one.

--Replacement components and accessories are covered by the remainder of the original 12-months warranty.

Important Tip

Our warranty does not cover any damage caused by human factors such as:

1. Overloading

2. Failure to follow maintenance instructions

3. Unauthorized disassembly or modification

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